Terms & Conditions

1. The Service

SuperEmployee is an AI-powered workspace that helps individuals and teams plan and build software, documents, and workflows through a conversational interface. The Service is delivered entirely online as a subscription; there is no physical product.

2. Eligibility & accounts

You must be at least 18 years old (or have the consent of a parent or guardian) and able to form a binding contract. You are responsible for the activity under your account and for keeping your credentials secure. Provide accurate information and keep it up to date.

3. Subscriptions, billing & renewal

Paid plans are sold and billed monthly in advance by Dodo Payments, which acts as our Merchant of Record and issues your invoice. The plans and their prices are those shown on our pricing page at the time you subscribe, inclusive of applicable taxes unless stated otherwise. Subscriptions renew automatically each month until cancelled. You authorise Dodo Payments to charge your chosen payment method on each renewal date.

Cancellation and refunds are governed by our Refund & Cancellation Policy.

4. Acceptable use

You agree not to use the Service to:

• break any law or infringe the rights of others;
• build or distribute malware, spam, or content that is unlawful, harmful, or deceptive;
• attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service; or
• resell or misrepresent the Service as your own.

We may suspend or terminate accounts that violate these Terms.

5. Your content & intellectual property

You retain ownership of the content and projects you create with the Service, including every video. You grant us a limited licence to host and process that content to operate and improve the Service, and, for videos, the further licence in section 6. The Service software, branding, and underlying technology remain our property.

6. Videos made with the Service

Videos made with the Service are made for marketing and growth: to be published on social media, websites and in campaigns, and shown to customers and audiences. They are not made for private use, and this section is how we treat them.

You own your videos. Every video you make with the Service is yours. We do not claim ownership of it or of the intellectual property in it. You may download it, edit it and use it for any lawful purpose, including commercially, and you owe us no payment, fee, royalty or attribution for doing so.

Public by default: our licence to publish. For every video made with the Service on or after 2 November 2026 that you have not marked private, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, publish, distribute and share that video, together with your company’s name, logo and trademarks as they appear in it, on our websites, on our social media channels, with our customers and prospective customers, and in our marketing, sales and showcase material, in any media. We publish the video as you made it in the Service: we do not edit its content. We may change only its file format, size or compression so that it plays where it is published, and add a title, caption or credit beside it. No payment or attribution is owed by either of us for this use. The licence continues after your account ends, except for a video you have marked private.

Keeping a video private. To opt a video out, tick “Keep this video private” on that video in the Service, or write to support@superemployee.io. Each video is opted out on its own; marking one private does not change the others. While a video is marked private, we will not use it in any new post or material. If you mark a video private after we have published it, we will not use it in new posts or material from 14 days after you do so, and posts and material already published may remain.

Videos made before 2 November 2026 keep the choice that applied when they were made: we publish one only if you agreed to it at the time, and nothing in this section changes that.

A video is made from the material you or your website provide, and from voice, music and images produced by our providers. You confirm that you have the right to use, and to let us publish as described here, the material you provide, including the content of your website.

7. Videos unlocked from a link we sent you

We may make a short video from your company’s public website and send you a link to it. Signing up on that link to unlock the video is free and creates no subscription or payment obligation. The unlocked video is yours, as described in section 6, and section 6 applies to it in full: it is public by default, and you can keep it private with the tick shown when you unlock it, on the video in the Service, or by writing to us.

8. Third-party services

The Service relies on third-party providers (including Dodo Payments for payments and cloud/AI infrastructure) to function. Your use of those integrations is also subject to their terms.

9. Disclaimers & limitation of liability

The Service is provided on an “as is” and “as available” basis. AI output may contain errors and should be reviewed before you rely on it. To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim arose.

10. Governing law

These Terms are governed by the laws of India, and the courts at Thane, Maharashtrashall have exclusive jurisdiction over any dispute.

11. Changes & contact

We may update these Terms from time to time; material changes will be posted on this page with a new “last updated” date. Questions? Contact us at support@superemployee.io or via our Contact page.